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BASS Support Worker - Surrey

Remote Working
Remote Working
Job Type
8 Sep 2022
Job Type - Permanent/Full-Time Hours - 40 hours per week (including 5 hours paid lunch break) Salary - £21,710 per annum (including £1(Apply online only) Unsociable Hours Benefit) Location - Surrey Nacro currently has an exciting Support Worker opportunity within a fast paced Ministry of Justice commissioned contract BASS (Bail Accommodation and Support Service). BASS provides support and accommodation in the community to people in contact with the criminal justice system. Nacro is a national social justice charity with more than 50 years experience of changing lives, building stronger communities, and reducing crime and you could now help us make an even bigger impact going forward! You will provide flexible, holistic and short-term support to clients with a wide range of support needs, with the aim of them achieving their own accommodation at the end of their BASS placement. You will manage a caseload of clients in properties in your allocated patch in Surrey. You will carry out property inspections and report repairs promptly to ensure we provide quality homes for our clients. You will be required to travel for training and team meetings, and be flexible to cover other local patches as required We are looking for someone with knowledge of support planning and safeguarding, and experience of working with vulnerable adults with complex needs (i.e. substance misuse and mental health). This role provides an excellent springboard into other criminal justice professions including experience of working with a range of criminal justice agencies. In addition, you will gain experience in liaising local authority Housing Benefit departments and the DWP to resolve payment issues. The role offers flexible working in the community and you can work from home in between property visits. You will regularly meet with your team and manager to discuss and reflect on complex cases. You will be required to travel for training and team meetings. Role Requirements: Co-develop and deliver person-centred support and safety plans with clients. Capturie and evidence service user progress. Undertake safeguarding activities including monitoring and reporting of safeguarding concerns, as well as liaising and working in partnership with relevant external agencies. Ensure a professional risk management plan is in place, which is regularly updated in line with any escalation of risk. This should evidence proactive agency involvement and sharing of information with relevant stakeholders. Maximise rent collection by ensuring successful housing and other welfare benefit claims are submitted and maintained; taking proactive action to minimise rent arrears in line with targets; monitoring accounts and recording all actions, and where necessary taking appropriate action when arrears exceed tolerance levels in line with policy and procedure. Ensure that routine property maintenance and damage is reported promptly. Minimise void time by taking a proactive approach to ensure properties are re-let as soon as possible. This role requires regular travel and a Full Driving License and access to vehicle are essential criteria. An Enhanced DBS check is required for this role, as well as registration on the DBS Update Service and a Prison Clearence. These will be completed as part of the Pre-Employment Screening process. For more information about the role, please click . For information about Nacro's amazing benefits, please click
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  • Job Reference: 707251437-2
  • Date Posted: 8 September 2022
  • Recruiter: NACRO
  • Location: Surrey
  • Remote Working: Some remote working possible
  • Salary: £21,710
  • Sector: Community & Sport
  • Job Type: Permanent