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Customer Care Advocate - German Speaker - Fully Remote

Location
United Kingdom
Job Type
Permanent
Posted
8 Sep 2022
Customer Care Advocate German Speaker Fully Remote Our client is seeking a Customer Care Advocate who is fluent in German who lives in either the UK or Ireland Responsibilities: As a Customer Care Advocate, you will support our customers through some of the most intricate situations that require expert advice and processing. Your ability to quickly assess the situation and provide clear advice will enable confidence in our products and drive customer loyalty. Flexibility, creative problem solving and a will to resolve all customer inquiries regardless of the actions that need to be taken are all key attributes of a successful person in this role. Requirements: Business level or Native German is required Proficiency in MS Office and the Internet - strong technical skills with ability to troubleshoot, including accurate data entry, and knowledge of / experience in customer-relationship management system(s) Exceptional communication via telephone and writing skills required Experience as a Customer Advocate or appropriate external experience For further information on this position offering fully remote residing either in the UK or Ireland please contact Karl on (phone number removed) / Check out all our open jobs on our HERO Recruitment website (url removed) Please Note: HERO Recruitment will not forward your details to any company without your prior approval
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Details

  • Job Reference: 707254284-2
  • Date Posted: 8 September 2022
  • Recruiter: HERO Recruitment
    HERO Recruitment
  • Location: United Kingdom
  • Salary: On Application
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent