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Network Operations Center Manager

Location
Alexandria, Virginia
Job Type
Permanent
Posted
4 Sep 2022

Job Title: Network Operations Center (NOC) Manager

Job Category: IT

Location: Arlington, VA

Clearance: Top Secret with ability to obtain an SCI w/CI Poly

SHR Consulting Group LLC, headquartered in Alexandria, VA. Our IT Professionals help organizations by providing intelligent solutions that solve today s problems and prepare them for tomorrow s challenges. We focus not only on the tactical aspects of providing solutions in today s IT landscape but also possess the strategic vision to anticipate and react to the inevitable changes that will form the basis of tomorrow s IT landscape. SHR provides thought leadership which enables organizations to make technology investments that align with their strategic business objectives. We offer our employees a competitive benefit package including health/dental/vision insurance, 401k, ancillary benefits, and personal time-off.

Candidate must possess an active DOD Top Secret level security clearance, and be eligible to obtain and maintain a TS/SCI w/CI Poly

Experienced Network Operations Center (NOC) Manager to oversee all administration, monitoring, sustainment, incident, and problem management activities in the Compartmented Enterprise Services Office (CESO) NOC. This person should be a self-motivated, professional with at least 10 years of hands-on technical and management experience in virtualized environments supporting the federal government. This technical manager will oversee all administration, monitoring, sustainment, incident, and problem management activities and coordinate directly with the Government Network Operations Center lead on all CESO system Operations.

Job Responsibilities:

• Provide leadership to the system operation and administration services including configuration management,

knowledge management, initial operational capability (IOC) operations & administration, final operational

capability (FOC) operations & administration

• Maintain a twenty-four hour per day, seven days per week schedule, monitoring of system operations,

and respond to and resolve incidents in accordance with the SLAs, adhering to the incident, problem, and

change management processes.

• Provide service desk & end point service support to government and DISA Global Service Desk

• Successfully support, deploy, integrate, sustain, improve, or decommission systems and services

• Assist CESO in developing an enterprise agile configuration management process that ensures cybersecurity

and IT best practices are met but also decreases time to production.

• Manage life cycle of all assets (e.g. identification, requisition, ordering receipt, inventory, installation,

maintenance to disposal) within the asset management system

• Implement and administer appropriate management tools across all tools applications and other SW

system instances

Job Requirements:

• 10+ years of hands-on administration and management experience in virtualized environments

supporting the federal government

• Communicates with colleagues across multiple areas (project managers, technical leaders, etc)

Education:

• Candidate must possess an active DOD Top Secret level security clearance, and be eligible to

obtain and maintain a TS/SCI

• Experience leading teams in a high op-temp, top secret environment

• IAT Level II Baseline Certification (e.g. CCNA Security, CySA+, GICSP, GSEC, Security+ CE,

CND, SSCP)

• Ability to obtain an AWS Cloud Practitioner Certification within 120 days

• Prior experience with DISA and DISA s support to mission partners

SHR Consulting Group is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind. All employment decisions at SHR Consulting Group are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, sexual orientation, gender identity, national origin, veteran or disability status or any other status protected by the laws and regulations in the location where we operate.



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Details

  • Job Reference: 704235243-2
  • Date Posted: 4 September 2022
  • Recruiter: shr consulting group llc
  • Location: Alexandria, Virginia
  • Salary: On Application
  • Job Type: Permanent